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A.K.A. The Fine Print
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Deposits:
At WINEPAIRINGS,
our service is included in the price of the wine. We believe that
being able to rely on our knowledge and experience without incurring
additional costs is a major benefit for our customers. Once we have
our initial consultation with you completed (see
Range of Services Section) we require a deposit of 30% of your
estimated total bill. Upon receipt of your deposit, (we can obtain
credit card information on the phone for your convenience) we will
make our recommendations for final selections. Since we represent
many small producers who do not make wine in large quantity, we make
certain that as soon as your selection is made we confirm the wine
is available and store it for your event. Your deposit secures the
wine on your behalf. The balance of your bill will be due at
delivery. |
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Rescheduling:
If you decide to postpone your event beyond 60 days from the
original scheduled delivery or pickup, please contact us to make
arrangements for additional storage or arrange for a release of the
product, in which case an in house credit of your deposit will be
issued for your next purchase.
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Cancellations:
Orders cancelled up to 48 hrs. prior to delivery or pick up are
eligible for a refund of the initial deposit. However, a charge
will be deducted based on the hourly amount of time spent on your
order including but not limited to the time spend on consulting with
you and or any of your representatives, including but not limited to
Caterers/Chefs, matching wines to food, ordering wine, conducting a
sample tasting and all other time spent directly on your order. The hourly
rate for our services is $125- based on 15 minute intervals with a
minimum charge of $75-. You may avoid any such charges by
obtaining an in house credit, which needs to be used within six
months from your original order. Any orders cancelled within 48
hours from a scheduled final delivery or pick up will result in a
complete forfeiting of all deposits.
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Returns:
Unused product: should you have any unused wine from your event, you
may return it for a full refund without any restocking fees. Please
contact us within 3 business days from your event. (Please note; by
law we cannot accept or refund unused wine which was served at an
establishment with a liquor license-for more information on this
please contact us).
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Delivery charge:
We deliver to most Colorado Front Range locations for a flat fee of
$7.50. Delivery to other locations will be expedited using
commercial carriers such as UPS or Fed. Ex. and will be charged the
actual delivery charges. Please contact us for additional
information. |
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Please note
that you must be at least 21 years old to order or receive
alcohol from
WINEPAIRINGS .
Also, the person signing for the order upon delivery must also be at
least 21 years old.
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Due to our
strict policy of not shipping alcohol to minors, please be advised
that WE RESERVE THE RIGHT TO REFUSE ORDERS FOR ANY REASON WITHOUT
EXPLANATION. Thank you for your understanding
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